Shipping & DeliveryPackages typically arrive within 7-14 days from the date we receive the payment of the order.
If the order is not delivered within 30 days from the date Rockwell received the payment, consumer is entitled to cancel the order. Then Rockwell is obliged to refund the payment within 30 days.
Products are shipped directly from The Netherlands. All packages must be signed for.
IMPORTANT - If a package is returned to The Netherlands because the buyer did not claim the package, rockwellbyparra.com does not send replacements.
rockwellbyparra.com is not responsible for any actions taken by customs on your package during delivery. rockwellbyparra.com has no control over this.
Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and rockwellbyparra.com has no way of knowing what these charges may be.
Return & Exchange PolicyIf the customer is not satisfied with the product they can send it back within 7 days after reception of the good(s). Products must be returned in unworn, unwashed and undamaged condition in the same packaging as received.
Please fill in this return & exchange form within 7 days after receiving the good(s) and wait for instructions via e-mail. After receiving the instructions you have to return the goods within 2 days. You can send back your returns using the Mail or UPS. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport.
When a product shows factory defects or if we shipped the wrong color or size or any other fault on our part we will pay for the transport costs in the form of a refund.
In all other cases consumer will have to pay for the transport costs of the returned good(s). If applicable a refund or credit to your account will be issued within 30 days. In case of an exchange and the desired product is not available you will receive a credit memo which has to be redeemed within 3 months.
Accounts, Passwords and SecurityCertain features or services offered on or through the Site may require you to open an account . You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify rockwellbyparra.com immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by rockwellbyparra.com or any other user of or visitor to the Site due to someone else using your password or account.
You may not use anyone else's password or account at any time without the express permission and consent of the holder of that password or account. rockwellbyparra.com cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
rockwellbyparra.com has implemented all necessary security measures to provide a secure shopping experience. These measures include:
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rockwellbyparra.com reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of LiabilityExcept where prohibited by law, in no event will rockwellbyparra.com be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if rockwellbyparra.com has been advised of the possibility of such damages.
IndemnityYou agree to indemnify and hold rockwellbyparra.com, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against rockwellbyparra.com by any third party due to or arising out of or in connection with your use of the Site.
You agree that rockwellbyparra.com may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.
Void Where Prohibitedrockwellbyparra.com administers and operates the www.rockwellbyparra.com Site from its location in 's-Hertogenbosch, The Netherlands other rockwell clothing sites may be administered and operated from various locations. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations.
rockwellbyparra.com reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited.
Privacy Preventionrockwellbyparra.com and Rockwell Clothing CV actively and aggressively enforces its intellectual property rights to the fullest extent of the law.
Imprintwww.rockwellbyparra.com is operated by:
Rockwell Clothing VOF
Rockwell Clothing VOF is registered in The Netherlands, Benelux registration office
Effective August 2005
The information contained in this website is subject to change without notice.
Copyright ©2013 Rockwell Clothing CV, All rights reserved.